សាកលវិទ្យាល័យ ប៊ែលធី អន្តរជាតិ

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Harnessing Complexity for Better Outcomes in Public and Non-profit Services

Author

French, Max ; Hawkins, Melissa ; Wilson, Rob ; Hesselgreaves, Hannah ; Lowe, Toby

Year

2023

Publisher

Bristol University Press

Type

BOOK

Category

Political Science

Language

English

Pages

145

ISBN

978-1-44736-413-9

Link

Last Update

09-Sep-2024

Keywords

POLITICAL SCIENCE / Public Policy / Social Policy

Description

ePDF and ePUB available Open Access under CC-BY-NC-ND licence. How can public services and social interventions create and sustain good outcomes for the populations they serve? Building on research in public health, social epidemiology and the social determinants of health, this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice. It advances two practical approaches: Human Learning Systems (a model for public service reform) and Learning Partnerships (a model for research and academic engagement in complex settings). With up-to-date and extensive discussions on public service reform, this book provides practical and action-oriented guidance for a radical change of course in management and governance.

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